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Privacy Policy

A legal disclaimer

At ZHR GROUP SDN BHD, we respect your privacy and are committed to protecting the personal information you provide when interacting with our website, social media platforms, advertisements, and customer service channels.

This Privacy Policy explains how we may collect, use, store, and protect your personal information when you communicate or engage with ZHR GROUP.

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  • Full name

  • Contact number

  • Email address

  • Installation or service address

  • Information required for coverage checking

  • Information required for registration or service enquiries

  • Communication records between you and our team

  • Other information voluntarily provided through forms, WhatsApp, social media, advertisements, or other communication channels

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How We Use Your Information:

The information collected may be used to:

  • Respond to your enquiries

  • Check service availability or coverage

  • Assist with new Unifi registrations and related service enquiries

  • Recommend suitable products, plans, or services based on your enquiry

  • Contact you regarding your enquiry or registration

  • Provide customer support and follow-up services

  • Improve our website, advertisements, marketing activities, and customer experience

  • Maintain internal business and customer service records

Comply with applicable legal or regulatory requirements

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Sharing of Personal Information

ZHR GROUP does not sell or trade your personal information.

Where necessary, relevant information may be shared with authorised service providers, business partners, telecommunications service providers, or other parties involved in processing your enquiry or registration.

Information may also be disclosed where required by applicable laws, regulations, or lawful requests from relevant authorities.

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Marketing and Communication

If you submit an enquiry through our website, advertisements, WhatsApp, social media platforms, or other channels, our team may contact you regarding the products or services you have expressed interest in.

Where applicable, we may also provide information about relevant promotions, products, or services.

You may request to stop receiving marketing communications from us at any time by contacting our team.

We may collect personal information that you voluntarily provide to us, including:
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